MyCOMMISSARY: All authorized patrons now have access to DeCA portal to register rewards cards, view sales flyers with prices, use CLICK2GO where available
FORT LEE, Va. – With the launch of the new patron access initiative on Jan. 1, customers in the new categories of disabled veterans, Purple Heart recipients, former prisoners of war and their certified caregivers can now sign up for an account on the Defense Commissary Agency's eCommerce portal.
System changes now allow everyone in the new customer categories to create an online account on the MyCommissary portal so they can register for their Commissary Rewards card, view commissary sale flyers with prices and use the curbside CLICK2GO service where available.
The registration fix came through cooperative efforts by DeCA and the Defense Manpower Data Center, which is used to confirm shopper privileges.
“In the event a new shopper is still receiving an error message when trying to create an account, they should check with the Veterans Administration to ensure their information and privileges are correctly entered into the system,” said Clayton Nobles, a DeCA system engineer. “For those receiving a new Veterans Health Identification Card (VHIC), there may be a delay between when the veteran receives the card and when the system allows them access. This delay can take up to 30 days.”
On Jan. 1, millions of new shoppers became eligible to shop their local commissary thanks to the 2019 National Defense Authorization Act. Commissaries welcomed these new customers back to the store, or in some cases for the first time, and tens-of-thousands are taking advantage of their new benefit.
About DeCA: The Defense Commissary Agency operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment. Commissaries provide a military benefit, saving authorized patrons thousands of dollars annually on their purchases compared to similar products at commercial retailers. The discounted prices include a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. A core military family support element, and a valued part of military pay and benefits, commissaries contribute to family readiness, enhance the quality of life for America’s military and their families, and help recruit and retain the best and brightest men and women to serve their country.