Quantico Commissary launches internet shopping, curbside pickup service
FORT LEE, Va. – The commissary at Marine Corps Base Quantico, Virginia, ushered in its new internet shopping, curbside pickup service Dec. 2 with the base commanding officer touting its benefits for Marines and their families.
“I’m all about finding a way to improve a process, and this new service will positively impact the lives of those in our community,” said Col. William C. Bentley III, Quantico commanding officer. Bentley gave his comments during a CLICK2GO startup ceremony held inside the commissary.
Bentley, who was also the first CLICK2GO customer, predicted that families with young children will especially find the service attractive, which is a notion that Meralie Ervin, the commissary store director, also cites.
“Families with young children for sure can benefit from CLICK2GO because it eliminates having to go inside the store,” Ervin said. “In fact, anyone pressed for time can find that shopping for groceries online and dropping by at an appointed time to pick them up is something worth working into their lifestyle.”
Customers use a computer or mobile device to make their orders online. Authorized shoppers access CLICK2GO through the customer portal, MyCommissary.com. An initial sign-up is required the first time users access the site.
Once in CLICK2GO, patrons select from commissary products offered online based on the store’s stock assortment. After products are selected, the shopper selects a pickup time and completes the checkout process. They park in designated CLICK2GO parking spaces where commissary workers bring their groceries and complete the transactions.
Willie Watkins, the Defense Commissary Agency’s eBusiness chief, was there for the startup and said the Quantico service was off to a good start, joining three other commissaries that offer the new shopping option. CLICK2GO started this spring in Virginia, first at Fort Eustis, next at Naval Air Station Oceana, and in September at Fort Belvoir. It is scheduled to expand in March to the McGuire Air Force Base Commissary in New Jersey.
As part of an introductory offer, Quantico CLICK2GO services will be free during the first 30 days of operation. After that a $4.95 service fee will be applied for each order as it is at other CLICK2GO locations.
NOTE: Photos related to CLICK2GO are on DeCA’s Flickr page
PHOTO CAPTION: Col. William C. Bentley, III, Marine Corps Base Quantico commanding officer, waits for his groceries to be delivered after being the first customer of the commissary’s new CLICK2GO online ordering, curbside pickup service on Dec. 2. (DeCA photo: Rick Brink)
About DeCA: The Defense Commissary Agency operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment. Commissaries provide a military benefit, saving authorized patrons thousands of dollars annually on their purchases compared to similar products at commercial retailers. The discounted prices include a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. A core military family support element, and a valued part of military pay and benefits, commissaries contribute to family readiness, enhance the quality of life for America’s military and their families, and help recruit and retain the best and brightest men and women to serve their country.